Infrastructure · Sub-service

Observability

"Know what is happening — before users tell you"

Logs, metrics, traces, profiles, and alerts wired in for every service so on-call has the context they need to triage in minutes.

What we deliver

Six observability surfaces

01

Logging

Structured, indexed, retention-managed logs across services and infra.

02

Metrics & SLOs

Service-level objectives with error budgets and tracker dashboards.

03

Distributed tracing

End-to-end traces with sampling, indexing, and replay.

04

Profiling

Continuous CPU, memory, and lock profiling in production.

05

Alerting

Symptom-based alerts mapped to runbooks, tuned to surface what genuinely matters.

06

Synthetic monitoring

Black-box checks for user journeys and external dependencies.

How we deliver

Four-step rollout

01

Baseline

Inventory current tooling, gaps, and SLO baselines.

02

Instrument

OpenTelemetry rollout across services, queues, and data layer.

03

Alert

Symptom-based alerts with linked runbooks and on-call rotation.

04

Evolve

Continuous tuning based on incident learnings.

Ready to see what is happening?

Talk to us about observability

Tell us about your current tooling and the visibility you want. We will scope a rollout.