Home/Services/Application Development & Maintenance
Engineering · Full Lifecycle

Application Development & Maintenance

"Built on day one — running on year five"

What we deliver

Outcomes our application teams ship

On-time delivery
Sprints land when planned, across hundreds of engagements.
Fewer incidents
Production incidents drop once we own maintenance.
Apps in maintenance
Production applications under active, SLA-backed support.
Knowledge transfer
Documentation, runbooks, and handover so your team can own it.
Our approach

A structured delivery model — predictable, not bureaucratic

01 · Day 0

Discovery & scoping

Business objectives, technical landscape, and constraints mapped before a line of code. Output: scope, architecture blueprint, and roadmap.

02 · Week 1+

Agile build & iteration

Two-week sprints with continuous stakeholder review. Working software demonstrated at every milestone — no big-bang surprises.

03 · Continuous

Quality assurance

Automated unit, integration, and end-to-end coverage from sprint one. Dedicated QA runs exploratory and performance testing.

04 · Go-live

Deployment & launch support

CI/CD pipelines, zero-downtime deployments, and a 30-day post-launch support period where our team remains on hand.

05 · Ongoing

Maintenance & evolution

Tiered SLA support keeps your application healthy long after launch — with regular reviews that surface new optimisation and feature opportunities as your needs grow.

Technologies

Modern stack, pragmatic choices

We work across the modern stack — and integrate with whatever you already have. Tools picked to fit your product, not our comfort zone.

React Angular Vue.js Node.js Python Java / Spring .NET Go React Native Flutter AWS Azure Google Cloud Kubernetes Docker PostgreSQL MongoDB GraphQL REST Terraform
Deliverables

What you get at every engagement

Every ArtAgile application engagement ships a defined set of tangible artefacts — not just working code. Below is the standard delivery package; scope-specific additions are agreed at project kick-off.

Architecture blueprint Documented system design covering data flows, component boundaries, integration points, and technology rationale.
Versioned source code & full IP transfer All code, configuration, and scripts committed to your repository. You own everything from day one.
Automated test suite Unit, integration, and end-to-end tests with coverage reports. A living QA asset your team inherits.
CI/CD pipeline configuration Fully working build, test, and deployment pipelines targeting your chosen cloud and release cadence.
Operations runbook Step-by-step procedures for deployment, rollback, incident triage, and routine maintenance tasks.
API & data dictionary OpenAPI specifications, schema definitions, and integration contracts that third parties can consume without asking your team.
Security review report OWASP-mapped vulnerability assessment, remediation log, and sign-off before every production deployment.
Performance baseline report Load-test results, p95 latency benchmarks, and recommendations tied to your stated SLA targets.
30-day post-launch support Dedicated engineer on-call after go-live to catch and resolve issues before they become incidents.
How we engage

Three models — one team

Every engagement starts with a conversation about your goals, constraints, and budget. We will recommend the model that fits — and switch gears if your needs evolve.

Model 01

Fixed-scope build

Defined deliverable, fixed price, agreed timeline.

Best when your requirements are well-understood and predictability matters more than flexibility. We agree scope, architecture, and acceptance criteria up front, then deliver to a firm schedule with no scope-creep surprises.

  • Full requirements workshop at kick-off
  • Milestone-based payment schedule
  • Change control process for out-of-scope requests
  • 90-day warranty period post-handover
Ideal when

You have defined specifications, a board-approved budget, and a launch date that cannot slip.

Model 02

Dedicated squad

Your team, our talent — fully embedded, long-term.

A named pod of engineers, QA, and a delivery lead who operate as an extension of your internal team. Velocity, backlog ownership, and tooling are all yours; we provide the people and operational cadence.

  • Pod sizes from 3 to 20+ engineers
  • Monthly retainer — ramp up or down with 30 days notice
  • Daily stand-ups, sprint reviews in your timezone
  • Dedicated delivery lead and engineering manager
Ideal when

You have an evolving roadmap, need continuous delivery velocity, or are building a product over 12+ months.

Model 03

Managed maintenance & SLA

We own uptime. You focus on the business.

A fully managed support model for production applications that need more than break-fix cover. We provide proactive health management, patching, incident response, and minor enhancements under a named SLA.

  • Tiered SLAs: Standard (99.5%), Enhanced (99.9%), Critical (99.95%)
  • Incident response: P1 acknowledged within 15 minutes
  • Monthly health report and optimisation backlog
  • Up to 20 hrs/month included enhancements
Ideal when

You have live applications that require continuous care but your team's bandwidth is needed elsewhere.

Common questions

Straight answers before you sign anything

Ready to talk?

Bring us your application challenge

Tell us about your application and the outcome that matters most. We will reply with a tailored proposal within five business days.